The program
Four one-hour workshops, one week apart, held right where residents live. Each week builds on the last, and the final week hands the learning over to residents themselves.
Leo
Video call…
Try the settings we set up together in week 1.
Week 1
We start with the device each resident already owns and make it easier to use. Then every resident is paired with a practice partner who lives down the hall.
Week 2
Youth volunteers join the room. Each buddy pair sets two or three personal goals, and residents join a safe chat group just for their building.
Week 3
Buddy pairs play a scam-spotting game with realistic Canadian examples and learn the Pause and Check routine. Residents become a shield for each other.
Week 4
A celebration. Residents show off a new skill, receive certificates, and launch their own weekly Tech Coffee Hour, led by resident champions we met along the way.
Inside a session
Sessions run 60 to 90 minutes depending on the venue, with 7 to 10 volunteers so every two residents have one helper.
Support layers
A fellow resident, paired from day one. Learning next to a neighbour takes the embarrassment out of asking questions and turns practice into a social habit.
Vetted high school and university students give patient one-on-one help, help pairs set goals, and set up the residents-only group chat. Seniors gain connection; students earn service hours.
We're exploring a free, voice-friendly assistant residents could ask between sessions. It will only be introduced if it meets every one of our privacy commitments.
After week 4
Instead of ending when the month does, the program becomes a weekly social hour that residents run for each other.
What residents take home
Set up for their eyes, ears and habits.
Someone down the hall to learn with.
Pause, look, check, every time.
Tech Coffee Hour, run by residents.
Tell us a little about your building and we'll be in touch to plan dates.